This privacy notice explains how Clean Sweep Pros processes personal data in connection with residential and office cleaning services, including move-in and move-out cleaning, quotations, bookings, and related communications.
We may collect identification and contact details, property and access information, booking preferences, service scope details, payment-related records, and communications sent through the website, by phone, email, or contact form. Where relevant, we may also process condition photos provided for quotation or scheduling purposes.
We receive data from users when they submit an inquiry, request a quote, arrange access, confirm an appointment, or communicate about a cleaning visit. We may also generate limited operational records from service coordination, such as appointment notes, scope confirmations, and completion records.
We may use essential cookies to support site operation, preference cookies to remember selected settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose. We do not use cookies to collect more information than is needed for the stated function.
Where cookies are used, you can manage them through your browser settings and any cookie controls made available on the site. Some cookies are necessary for basic site functions, while others support measurement or preference handling. Disabling certain cookies may affect site performance or form functionality.
We act as a controller for personal data processed in connection with inquiries, quotations, bookings, service coordination, and related administration. Processing is based on the need to respond to requests, perform a service relationship, comply with legal obligations, and rely on legitimate interests where appropriate.
Where GDPR applies, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to request data portability in applicable cases. You may also withdraw consent where processing is based on consent, without affecting prior lawful processing.
Personal data is used to respond to inquiries, prepare and confirm quotations, schedule and manage appointments, coordinate access and handover details, carry out the requested cleaning service, handle payments and accounting, maintain internal records, improve website reliability, and meet legal or compliance obligations.
We may share personal data with operational partners that support website hosting, communications, scheduling, payment processing, or record keeping. These parties act under instructions or contractual terms appropriate to their role and may not use the data for unrelated purposes.
We may disclose personal data when required to comply with legal obligations, respond to lawful requests, establish or defend legal claims, or protect the rights, property, or safety of our business, customers, or others. Any disclosure is limited to the extent reasonably necessary for that purpose.
Depending on your location and the processing involved, you may have rights to access, correction, deletion, restriction, objection, and portability. You may also lodge a complaint with the competent data protection authority if you believe your rights have been infringed.
To exercise a privacy right, send a clear request describing the data or processing involved. We may ask for information needed to verify identity and to understand the scope of the request. If a request cannot be fully granted, we will explain the reason where permitted by law.
We keep personal data only for as long as needed for the relevant service, administrative, accounting, or legal purpose. After that period, data is deleted, anonymized, or archived where required by law or where a legitimate business need remains.
When we make material changes, we will update the policy text on the website and, where appropriate, provide additional notice through a reasonable communication channel. The version in effect is the one published at the time of your visit or interaction.
